Settings and Configuration
Help with system preferences.
Time Zone Configuration GuideEnsure appointment times match your local business hours.
Office Hours Configuration GuideLet your AI agent set clear expectations for when customers will hear back.
On-Call SchedulerAssign who’s on call and when—so the right people are notified.
NotificationsHow to set up and customize your notifications in the Broccoli Dashboard
Service AreaSetting up and customizing your available service area.
Adding UsersHow to add your team members to your Broccoli Dashboard
ADP RulesHow to update existing or match new ADP rules from ServiceTitan into Broccoli
Holiday Set-Up GuideInstructions on best steps for holidays for offices.
ServiceTitan ACP Setup & Optimization for BroccoliThis article will help offices using ServiceTitan set up Adjustable Capacity Planning.
External Integrations - NotificationsLearn to configure your external applications to receive Broccoli notifications
Verified Caller ID'sLearn how to set your caller ID to show as an existing number you already own
QA Product Set-Up GuideSet up instructions for our Quality Assurance (QA) feature.
Feature Guides
Information on how to maximize your Broccoli experience
Online Scheduling WidgetHow to navigate and configure your Broccoli online scheduling widget
Broccoli ChatLearn how to navigate and configure your Broccoli Chat add-on
QA AgentLearn how to set up and manage your QA Agent
Broccoli ADP Setup Guide
AI Agent Settings
Make adjustments to your Broccoli AI agent
Job TypesLearn how to adjust rules and guide your agent to correctly classify jobs
Scheduling and Availability
Learn how to set up your scheduling and availability in Broccoli
Emergency Services Configuration GuideControl how and when emergency job bookings are offered by your AI.
Scheduling - ConfigurationLearn how to configure your scheduling and availability within Broccoli settings