Broccoli AI

Broccoli Dashboard &gt; Manage Organization

Expanded user roles are here! You now have several more options for permissions when creating new users in your Broccoli Dashboard. To invite users or adjust permissions, navigate to your Broccoli Dashboard and click on Manage Organization in the bottom left.

Here you can either Invite new users, or Manage permissions of existing users.

Click on each role below to learn about the specific permissions they have access to. ​

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Learn about the different user roles and permissions in your Broccoli Dashboard

User Roles and Permissions

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Features	Viewable	Editable
QA	❌	❌
Chat	❌	❌
Inbound	❌	❌
Leads	✅	✅
Outbound	✅	✅
Settings	✅	✅
Widget	❌	❌

Features	Viewable	Editable
QA	✅	✅
Chat	✅	✅
Inbound	✅	✅
Leads	❌	❌
Outbound	❌	❌
Settings	✅	✅
Widget	✅	✅

Features	Viewable	Editable
QA	✅	❌
Chat	✅	❌
Inbound	✅	❌
Leads	❌	❌
Outbound	❌	❌
Settings	❌	❌
Widget	✅	❌

Features	Viewable	Editable
QA	✅	✅
Chat	✅	✅
Inbound	✅	✅
Leads	✅	✅
Outbound	✅	✅
Settings	❌	❌
Widget	✅	✅

Features	Viewable	Editable
QA	✅	✅
Chat	✅	✅
Inbound	✅	✅
Leads	✅	✅
Outbound	✅	✅
Settings	✅	✅
Widget	✅	✅

User Roles and Permissions

Broccoli Dashboard > Manage Organization

Marketing Manager

CSR Manager

CSR

Member

Admin